Stringing Machine Technician

Pittsburgh, PA

Part Time

Customer Service

Entry Level

Position Overview

The Stringing Machine Technician will serve as a knowledgeable and patient point of contact for customers, assisting with troubleshooting, technical, support, and product guidance. This role requires strong communication skills, hand-on stringing experience, and the ability to deliver exceptional service. GAMMA will provide full training on our complete line of stringing machines.

Key Responsibilities

· Provide troubleshooting support to customers via phone, email, or virtual demonstrations.

· Answer technical questions and assist consumers with proper operation and maintenance of GAMMA stringing machines.

· Deliver clear, professional, and patient communication when resolving issues.

· Document customer inquiries and solutions to help improve processes and resources.

· Maintain up-to-date knowledge of all GAMMA stringing machines and tools.

· Maintain knowledge of hundreds of active machine components, and partially manage part inventory

· Collaborate with the Customer Service and Product teams to escalate complex issues when needed.

Qualifications

· Prior experience stringing tennis racquets is required.

· Excellent verbal and written communication skills; ability to explain technical details clearly, excellent organizational skills, and strong memorizations skills

· Patience, professionalism, and a strong customer-first mindset.

· Ability to work independently and manage time effectively in a part-time role.

· Strongly prefer candidates located in Pittsburgh, PA

What We Offer

· Competitive hourly salary

· Hybrid work environment with flexibility

· Employee discounts on GAMMA Sports products.

· Opportunity for professional growth in a dynamic, sports-focused company.

About GAMMA Sports

GAMMA Sports is a Pittsburgh-based, family-owned manufacturer with a 50-year legacy of innovating in racquet sport equipment, including tennis and pickleball. Best known for its patented breakthrough string technologies, GAMMA has leveraged its racquet sports expertise to develop high-quality paddles, balls, grips, and accessories that empower people who love to play at all levels. Providing equipment and education to help improve your game, the brand has become a trusted name among coaches, trainers, and racquet sport enthusiasts around the world.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your highest level of education completed?*

College or University

LinkedIn Profile URL:

Desired salary*

Earliest start date?

Do you have experience in this type of role?*

How many years of experience do you have?*

Do you live within 30 miles of the location where you are applying?*

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Stringing Machine Technician

Apply for this position